1. Return Procedure
Customers can request to return goods by contacting our customer service team within 30 days of receiving their order.
Provide your order number and details of the item(s) you wish to return.
2. Eligibility
Goods must be unused, in the same condition as received, and in their original packaging to be eligible for return.
Any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for return.
3. Shipping
Customers are responsible for the shipping costs associated with returning the goods.
We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your items.
4. Refunds
Once your returned goods are received and inspected, we will issue a refund to your original method of payment.
Refunds may take several business days to appear on your account, depending on your bank or payment provider.
5. Exchanges
If you wish to exchange an item for a different size or color, please contact us to arrange the exchange.
Exchanges are subject to availability of the desired item.
6. Contact Us
If you have any questions or concerns about our Return of Goods Policy, please contact our customer service team for assistance.